The 7 Areas That Need Your Focus (brief)

Randy MacLean, President — WayPoint Analytics

• cost-to-serve math • operational excellence • distribution analytics • customer profitability • customer mix and balance • managing profit • Advanced Cost & Profit Analytics • success with WayPoint • change action chain • analyzing orders • productivity • conversion chain

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The 7 Areas That Need Your Focus

1. adopt the language of profits

2. make everything numbers-driven

3. the conversion chain & profit conversion rates

4. operational excellence

5. customer selection

6. customer experience

7. focusing your talent (engage the whole team)

For more information about Randy MacLean, visit: www.waypointanalytics.net