The 7 Areas That Need Your Focus (brief)
Randy MacLean, President — WayPoint Analytics
• cost-to-serve math • operational excellence • distribution analytics • customer profitability • customer mix and balance • managing profit • Advanced Cost & Profit Analytics • success with WayPoint • change action chain • analyzing orders • productivity • conversion chain
The 7 Areas That Need Your Focus
1. adopt the language of profits
2. make everything numbers-driven
3. the conversion chain & profit conversion rates
4. operational excellence
5. customer selection
6. customer experience
7. focusing your talent (engage the whole team)
For more information about Randy MacLean, visit: www.waypointanalytics.net